The Tyranny of Satisfaction

I was invited to contribute a blog post to this fascinating series on Surviving Work over on the LSE Business Review.  I wrote a short […]

Creativity is a problem

…however much an organization officially celebrates out-of-box thinking, people are going to associate leadership and creativity the way they associate fish and bicycles. So being […]

The art of listening

I heard the two men talking about a third old man who had recently died. One of them said, “I was visiting him at his […]

Periphery and Centre

I’m looking forward to hosting the European Regional Meeting of the ISPSO at the Irish Writers Centre in Dublin this week.  We will have 40 […]

Dare to disagree?

I keep returning to Margaret Heffernan’s TED talk on constructive and creative conflict.  Her invitation (one with which I agree) is to consider conflict a […]

The real price of perks at work

The second part of my conversation with Charlie Taylor at the Irish Times focussed on perks at work.  Are free sandwiches, gym membership etc enough […]


The Internet is what you make of it, obviously. And there are aspiring writers who use digital technology to read and research and seek the counsel of their peers. But the Internet has also been a great aggregator of anxiety and an enabler of our worst tendencies. It has allowed us to trumpet our own opinions, to win attention by broadcasting our laziest and cruelest judgments, to grind axes in public. It has made us feel, in some perverse sense, that we are entitled to do so.

Steve Almond’s post on the culture of entitlement is really worth considering.  Almond relates the culture of entitlement to the rise of consumer culture – the ‘customer is always right’ frame of mind.  the impact of this, he suggests, is that we’re too ready to dismiss creative endeavour without giving it the consideration it requires.  How many times have you (or I) visited a theatre, cinema, read a book or viewed an art exhibition and come away full of entitled dismissal? Almond is even more concerned about those who dismiss without even viewing/engaging with the work.  I think there’s a lesson here for all of us.  Even if we don’t ‘like’ what someone creates we probably need to spend more time appreciating the effort that went in to it…that means taking some time for refection and drawing on empathy….organisations might be even more interesting to work in if those metrics were applied more regularly?

Leave a Reply

Your email address will not be published. Required fields are marked *